Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
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Monitoring critical data center infrastructure
Environmental systems monitoring
Identifying and escalating faults
** The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator to monitor critical data center infrastructure, manage incoming trouble tickets, and ensure uninterrupted operations. This role requires technical knowledge and communication skills, with a preference for candidates with experience in computer support and a relevant educational background. **

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator to monitor critical data center infrastructure, manage incoming trouble tickets, and ensure uninterrupted operations. This role requires technical knowledge and communication skills, with a preference for candidates with experience in computer support and a relevant educational background. **

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • environmental systems monitoring
  • identifying and escalating faults
  • central dispatcher during issues
  • managing incoming trouble tickets
  • monitoring data center security cameras

Nice-to-have

  • fostering a welcoming climate
  • nurturing creativity and discovery
  • promoting a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • One year of experience in a specialized area
  • Experience working in a secure environment
  • Associate's degree or technical training in a related field (preferred)
  • One year of experience in computer support (preferred)

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter