Shift Supervisor

Plscareers

Ontario, CA, United States
Base: $20—$21 usd; bonus/equity: not specified; be...
On-site
Customer service excellence
Team leadership
Financial transaction processing
PLS is seeking a Shift Supervisor in Ontario, CA, responsible for leading store operations, ensuring exceptional customer service, and achieving financial goals. The ideal candidate should have at least one year of management experience, strong customer engagement skills, and a commitment to fostering a positive team environment

Job Summary

  • Shift Supervisors provide leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • Responsibilities include performing Customer Service Representative duties, supervising team activities in management's absence, and coaching CSRs on superior customer service and compliance.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Shift Supervisor in Ontario, CA, responsible for leading store operations, ensuring exceptional customer service, and achieving financial goals. The ideal candidate should have at least one year of management experience, strong customer engagement skills, and a commitment to fostering a positive team environment.

Salary

Base: $20—$21 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • Customer service excellence
  • Team leadership
  • Financial transaction processing
  • Compliance with regulations
  • Customer complaint resolution

Nice-to-have

  • Inspire team excellence
  • Build customer relationships
  • Community marketing support
  • Positive and collaborative demeanor

Key Requirements

  • Minimum one year management experience
  • English fluency required
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter