Estimator

Suburban Toyota

Plymouth, MI, United States
Not specified (assumed in-office based on dealership setting)
Pathways estimating system proficiency
Mitchell estimating system proficiency
Audatex estimating system proficiency
Suburban Toyota is seeking an Estimator to join their team in Plymouth, MI, where the focus is on customer satisfaction and service excellence. The ideal candidate will be responsible for estimating repair needs, maintaining communication with customers and technicians, and ensuring accurate documentation

Job Summary

  • The role involves identifying, confirming, and offering resolutions to customer concerns regarding vehicle repairs.
  • Estimators must accurately write repair orders and estimates using three major systems: Pathways, Mitchell, and Audatex.
  • This position serves as the primary communication link between the customer and the technician while answering incoming calls professionally.

Matching Summary

Match Score: 85

Suburban Toyota is seeking an Estimator to join their team in Plymouth, MI, where the focus is on customer satisfaction and service excellence. The ideal candidate will be responsible for estimating repair needs, maintaining communication with customers and technicians, and ensuring accurate documentation.

Skills & Requirements

Must-have

  • Pathways estimating system proficiency
  • Mitchell estimating system proficiency
  • Audatex estimating system proficiency
  • ProfitNet ADP repair order entry
  • Customer concern resolution skills

Nice-to-have

  • Excellent communication skills
  • Time management abilities
  • Friendly professional telephone manner
  • Team focused on earning customers for life

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Basic computer and typing skills
  • Mathematics skills for cost calculation

Work Rights

Not specified

Tailored Resume

Cover Letter