Customer Field Technician - In Home Services Eoi

nbn

Australia, Australia
Onsite
Hands-on installation and repair
Customer-facing service delivery
Safe work practices and risk controls
Be part of transforming Australia’s digital landscape by delivering hands-on installation, repair, activation, and connection services in customers’ homes

Job Summary

  • Be part of transforming Australia’s digital landscape by delivering hands-on installation, repair, activation, and connection services in customers’ homes.
  • This active, field-based role involves applying strong technical knowledge, methodical fault-finding, and attention to detail while providing clear and respectful in-premise customer service.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected, offering structured training and progression.

Matching Summary

Be part of transforming Australia’s digital landscape by delivering hands-on installation, repair, activation, and connection services in customers’ homes.

Skills & Requirements

Must-have

  • Hands-on installation and repair
  • Customer-facing service delivery
  • Safe work practices and risk controls
  • Working at heights or in ceiling spaces
  • Methodical fault-finding skills
  • Clear customer communication

Nice-to-have

  • Pioneering spirit
  • Inclusive and supportive workplace
  • Problem-solving in the field
  • Adaptable to different home environments

Key Requirements

  • Current or previous experience in home installation or repair
  • Comfortable using hand and power tools
  • Valid driver's licence required
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter