Join a hotel that is a member of the Accor network, offering opportunities for development and advancement
Job Summary
Join a hotel that is a member of the Accor network, offering opportunities for development and advancement.
As a Reservations Agent, you will be the beginning of an exceptional guest experience, making guests feel welcome and reflecting the hotel's standards.
Every gesture, smile, and action contributes to creating a positive and memorable impact for customers, colleagues, and the planet, embodying responsible hospitality.
Matching Summary
Join a hotel that is a member of the Accor network, offering opportunities for development and advancement.
Skills & Requirements
Must-have
Manage reservations via phone, email, and online
Communicate with guests prior to arrival
Maximize revenue through up-selling
Handle room reservation requests and system data
Nice-to-have
Guest focused personality
Friendly and engaging service
Responsible hospitality embodiment
Key Requirements
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities