Manager Platform Engineering- It Service Management

Platinum Eagle Mortgage LLC

**
Experience with servicenow
Strong understanding of itil practices
Leadership experience in itsm teams
** Platinum Eagle Mortgage LLC is seeking a Manager of Platform Engineering - IT Service Management to lead and improve ITSM processes and platforms. The ideal candidate will have experience in ITIL-based practices, strong leadership skills, and a focus on operational excellence. **

Job Summary

  • The Manager Platform Engineering - IT Service Management is responsible for the execution and continuous improvement of IT service management platforms and processes.
  • This role partners closely with various teams to ensure reliable service delivery and operational transparency.
  • Newrez invests in employee growth and wellbeing, offering a comprehensive benefits package.

Matching Summary

Match Score: 75

** Platinum Eagle Mortgage LLC is seeking a Manager of Platform Engineering - IT Service Management to lead and improve ITSM processes and platforms. The ideal candidate will have experience in ITIL-based practices, strong leadership skills, and a focus on operational excellence. **

Skills & Requirements

Must-have

  • Experience with ServiceNow
  • Strong understanding of ITIL practices
  • Leadership experience in ITSM teams

Nice-to-have

  • Strong analytical skills
  • Ability to manage multiple priorities
  • High degree of professional maturity

Key Requirements

  • Bachelor’s degree in computer science
  • 6-8 years of experience
  • 1+ year leadership experience

Work Rights

Not specified

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