Ensuring adherence to DB Service Standards regarding Customer Service, Compliance, and Corporate Security
Job Summary
Ensuring adherence to DB Service Standards regarding Customer Service, Compliance, and Corporate Security.
Key responsibilities include strict adherence to internal and external guidelines, monitoring expenses, accurate processing of forms, and handling suspicious transactions.
The company offers a flexible benefits scheme including best-in-class leave policy, gender-neutral parental leaves, and comprehensive insurance.
Matching Summary
Ensuring adherence to DB Service Standards regarding Customer Service, Compliance, and Corporate Security.
Skills & Requirements
Must-have
Adherence to DB Service Standards
Compliance with audit guidelines
Monitoring expenses and controlling costs
Accurate processing of account opening forms
Handling suspicious transactions
Customer complaint resolution within TAT
Nice-to-have
Client service excellence
Culture of continuous learning
Collaborative work environment
Acting responsibly and thinking commercially
Key Requirements
10 years of experience in overall branch operations
Knowledge on FEMA/Foreign exchange and trade operations preferred