The job posting is for an IT Call Centre Support position at WorkFusion in Cary, NC, requiring candidates with at least six months of IT call center experience. The role emphasizes troubleshooting skills, particularly in Active Directory, Windows/Outlook, and network connections
Job Summary
The role requires a minimum of 6 months to a year of IT call center experience.
Candidates must possess specific technical skills including Active Directory, password resets, and Windows/Outlook troubleshooting.
The position demands a professional attitude with the ability to actively seek resolutions without assistance.
Matching Summary
Match Score: 75
The job posting is for an IT Call Centre Support position at WorkFusion in Cary, NC, requiring candidates with at least six months of IT call center experience. The role emphasizes troubleshooting skills, particularly in Active Directory, Windows/Outlook, and network connections.
Skills & Requirements
Must-have
Active Directory experience
Password reset experience
Ticketing System experience
Windows Outlook troubleshooting
Remote Access experience
Network connection troubleshooting
Nice-to-have
Ability to think outside the box
Professional attitude
Escalation experience
Proactive issue resolution
Key Requirements
Minimum 6 months to 1 year IT call center experience