Pro Experience Manager

Home Depot

Williston, United States
Base: $50,000 - $55,000; bonus/equity: not specifi...
Pro customer experience
Store operations execution
Customer service leadership
Oversee store standards, customer service, department readiness, and operational processes to increase sales, loyalty, and Pro Xtra signups

Job Summary

  • Oversee store standards, customer service, department readiness, and operational processes to increase sales, loyalty, and Pro Xtra signups.
  • Drive efficient Pro customer flow, enforce Pro standards, ensure timely deliveries, and execute safe opening and closing processes as Manager on Duty.
  • Coach and train associates on company policies, safety procedures, and customer service, while upholding all company policies and championing a safe working environment.

Matching Summary

Oversee store standards, customer service, department readiness, and operational processes to increase sales, loyalty, and Pro Xtra signups.

Salary

Base: $50,000 - $55,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Pro customer experience
  • Store operations execution
  • Customer service leadership
  • Inventory management
  • Order accuracy validation
  • Safety procedures adherence

Nice-to-have

  • Champion GET culture
  • Drive associate morale
  • Voice of the Associate initiatives
  • Talent acquisition input

Key Requirements

  • 1 year relevant work experience
  • Management of people experience
  • Retail operations experience
  • 18 years of age or older
  • Legally permitted to work in the United States
  • Flexible schedule availability

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter