Spanish Speaking Patient Liaison

Mass General Brigham

Boston, MA, US
Base: $53,040.00 - $75,888.80 annual; bonus/equity...
Hybrid
Spanish speaking candidates
Customer service for international patients
Care coordination and scheduling
Mass General Brigham is a not-for-profit organization committed to patient care, research, teaching, and community service, striving to provide exceptional care

Job Summary

  • Mass General Brigham is a not-for-profit organization committed to patient care, research, teaching, and community service, striving to provide exceptional care.
  • The International Patient Liaison plays a pivotal role in delivering outstanding customer service to international patients, their families, and referral entities by coordinating care and logistics.
  • The organization offers competitive base pay, comprehensive benefits, career advancement opportunities, and recognition programs to support professional growth.

Matching Summary

Mass General Brigham is a not-for-profit organization committed to patient care, research, teaching, and community service, striving to provide exceptional care.

Salary

Base: $53,040.00 - $75,888.80 Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and career advancement opportunities

Skills & Requirements

Must-have

  • Spanish speaking candidates
  • Customer service for international patients
  • Care coordination and scheduling
  • Knowledge of healthcare systems
  • Use of CRM and electronic medical records
  • Ability to work independently and manage multiple priorities

Nice-to-have

  • Cultural competence and sensitivity
  • Team collaboration skills
  • Problem solving and facilitation
  • Flexibility with operational procedures
  • Strong interpersonal communication
  • Experience with EPIC and Salesforce

Key Requirements

  • Bachelor's Degree required
  • 3-5 years healthcare experience preferred
  • Bilingual or multilingual preferred
  • Proficiency in medical terminology and billing
  • Experience with clinical and administrative healthcare roles

Work Rights

Not specified

Tailored Resume

Cover Letter