Colaborador/a Atención Al Cliente 40 Hrs/sem (temporal)

Travelport

Lanzarote, , ES
Customer service excellence
Crm incident management
Cash handling and closing
Your mission will be to provide excellent customer service ensuring IKEA quality standards to achieve customer satisfaction and loyalty by following established procedures

Job Summary

  • Your mission will be to provide excellent customer service ensuring IKEA quality standards to achieve customer satisfaction and loyalty by following established procedures.
  • You will be responsible for attending customers, managing complaints and returns, handling CRM incidents, and performing cash closing tasks daily.
  • Active participation in team meetings and maintaining an orderly work environment are important aspects of this role.

Matching Summary

Your mission will be to provide excellent customer service ensuring IKEA quality standards to achieve customer satisfaction and loyalty by following established procedures.

Skills & Requirements

Must-have

  • Customer service excellence
  • CRM incident management
  • Cash handling and closing
  • Product returns processing
  • Customer complaint resolution
  • Microsoft Word and Excel skills

Nice-to-have

  • Continuous improvement mindset
  • Team meeting participation
  • Maintaining clean work area

Key Requirements

  • 6 months to 1 year experience
  • B1 level English proficiency
  • Vocational training in Customer Service valued

Work Rights

Not specified

Tailored Resume

Cover Letter