Not specified (assumed to be onsite at the bedok location).
1 year proven experience in customer service
Strong proficiency in written and spoken english
Excellent organizational and multitasking abilities
The Seafood Company is seeking a Customer Service Executive to manage order processing, customer communication, and issue resolution in a fast-paced environment. The ideal candidate should possess strong communication skills, attention to detail, and experience in customer service or order management
Job Summary
The role involves receiving and reviewing customer orders while ensuring accuracy and timely input into the system.
Candidates will handle customer inquiries, resolve delivery issues, and manage claims regarding defects or pricing errors.
The position requires close collaboration with Sales, Warehouse, and Logistics teams to optimize order fulfillment processes.
Matching Summary
Match Score: 85
The Seafood Company is seeking a Customer Service Executive to manage order processing, customer communication, and issue resolution in a fast-paced environment. The ideal candidate should possess strong communication skills, attention to detail, and experience in customer service or order management.
Skills & Requirements
Must-have
1 year proven experience in customer service
Strong proficiency in written and spoken English
Excellent organizational and multitasking abilities
Attention to detail and commitment to accuracy
Proficiency in using order management systems
Nice-to-have
Familiarity with order processing systems
Prior experience in fast-paced environment
Knowledge of supply chain and logistics processes
Ability to adapt to changing priorities
Proactive problem-solving skills
Key Requirements
Diploma or equivalent qualification
1 year of proven experience in customer service or order management