Usher/ticket Taker

ASM Global

Rochester, MN, United States
Base: $13.06 - $14.06; bonus/equity: not specified...
Greet guests enthusiastically
Scan guest tickets
Monitor aisles for safety
Enthusiastically greet guests and provide event information, scan tickets, and escort guests to their sections while monitoring aisles for safety and compliance with fire codes

Job Summary

  • Enthusiastically greet guests and provide event information, scan tickets, and escort guests to their sections while monitoring aisles for safety and compliance with fire codes.
  • Enforce facility policies such as no smoking and no re-entry, proactively approach guests with questions or complaints, and creatively resolve troubles up to the level requiring supervisor intervention.
  • Identify and respond to emergencies by remaining calm, directing guests to safety areas, and involving Security or Supervisors as appropriate.

Matching Summary

Enthusiastically greet guests and provide event information, scan tickets, and escort guests to their sections while monitoring aisles for safety and compliance with fire codes.

Salary

Base: $13.06 - $14.06; Bonus/Equity: Not specified; Benefits: Paid Sick Leave

Skills & Requirements

Must-have

  • Greet guests enthusiastically
  • Scan guest tickets
  • Monitor aisles for safety
  • Enforce facility policies
  • Respond to emergencies calmly

Nice-to-have

  • Proactively assist guests
  • Creatively resolve guest troubles
  • Friendly and professional demeanor

Key Requirements

  • High school diploma or GED preferred
  • One-year prior customer service experience preferred
  • Ability to stand, walk, and climb stairs for shift duration

Work Rights

Not specified

Tailored Resume

Cover Letter