Customer Service Executive

DIGITALBUILD PTE. LTD.

Singapore
Diploma or degree in business it engineering
0-2 years customer service experience
Good english communication skills
The role involves responding to customer enquiries via phone, email, and WhatsApp while coordinating with technical teams for issue resolution

Job Summary

  • The role involves responding to customer enquiries via phone, email, and WhatsApp while coordinating with technical teams for issue resolution.
  • Candidates will support onboarding processes, provide basic user training, and maintain detailed customer records and logs.
  • The company offers exposure to construction digitalization and AI-powered platforms within a fast-growing technology environment.

Matching Summary

Match Score: 75

The role involves responding to customer enquiries via phone, email, and WhatsApp while coordinating with technical teams for issue resolution.

Skills & Requirements

Must-have

  • Diploma or Degree in Business IT Engineering
  • 0-2 years customer service experience
  • Good English communication skills

Nice-to-have

  • Speaking Mandarin is an advantage
  • Positive attitude and willingness to learn
  • Ability to manage multiple tasks

Key Requirements

  • Diploma or Degree required
  • 0-2 years of relevant experience
  • Basic computer knowledge and Microsoft Office familiarity

Work Rights

Not specified

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