Television Licence Field Officer – Dudley Area

Capita (public services)

Dudley, United Kingdom
Base: £31,650 annual salary; bonus/equity: not spe...
Full uk driving licence
Customer communication skills
Flexible working hours
As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs—all while enjoying great rewards and flexible work

Job Summary

  • As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs—all while enjoying great rewards and flexible work.
  • Field Officers work 12 of the 36.5 hours per week between 4pm and 9pm on weekdays or anytime over the weekend, allowing flexible shift patterns to suit lifestyles.
  • The role offers a £31,650 annual salary, company car or car allowance, mileage paid including commute, generous holiday allowance, pension, life assurance, and wellbeing support.

Matching Summary

As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs—all while enjoying great rewards and flexible work.

Salary

Base: £31,650 annual salary; Bonus/Equity: Not specified; Benefits: Company car or £3,700 car allowance, mileage paid including commute, pension, life assurance, paid volunteering day, generous holiday allowance

Skills & Requirements

Must-have

  • Full UK driving licence
  • Customer communication skills
  • Flexible working hours
  • Home-based field visits
  • Use of body worn video technology
  • Mobile and community focused

Nice-to-have

  • Experience in customer facing roles
  • Supportive team environment
  • Diversity and wellbeing initiatives
  • Family-friendly policies
  • Financial wellbeing tools

Key Requirements

  • Full UK driving licence
  • Preferably customer facing experience
  • Ideally living in DY postcode area

Work Rights

Not specified

Tailored Resume

Cover Letter