Customer Banking Specialist - Glen Innes - Multi Channel Branch
Xn Karrierefhrer 4ob
Glen Innes, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You will be joining one of our Multi-Channel Branches, assisting customers face to face and via telephone or other digital channels.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Problem solve and provide solutions
Work in a busy retail environment
Nice-to-have
Financial services customer experience
Articulate financial terms clearly
Holistic customer solutions
Champion risk-adverse culture
Genuine interest in career growth
Key Requirements
Proven experience delivering exceptional Customer Service