Call Center Representative - Roadside Assistance

AAA (Automobile Club)

Remote, US
$18.85ph; weekend shift differential: 10% ($20.74p...
Fully remote
Field incoming calls
Document details promptly and accurately
Compassionate and composed demeanor
As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads

Job Summary

  • As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
  • We provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.
  • Remarkable benefits include Health coverage for medical, dental, vision, 401(K) saving plans with company match AND Pension, and Tuition assistance.

Matching Summary

As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.

Salary

$18.85/hour; Weekend Shift Differential: 10% ($20.74/hour); Bilingual Fluency: +$1.00/hour

Skills & Requirements

Must-have

  • Field incoming calls
  • Document details promptly and accurately
  • Compassionate and composed demeanor
  • Work collaboratively with the team
  • Uphold productivity and confidentiality
  • Talk and type at the same time

Nice-to-have

  • Deliver a totally satisfying member experience
  • Legendary service
  • Embrace our diversity
  • Career-minded, service-driven professionals

Key Requirements

  • Prior customer service experience
  • Call Center experience preferred
  • High School diploma, GED or equivalent
  • Ability to directly connect to ISP via Ethernet
  • Minimum 25 mbps download and 5 mbps upload

Work Rights

Not specified

Tailored Resume

Cover Letter