4+ years customer success or solutions consulting experience
Experience with saas integrations and api environments
Ability to drive automated resolution and csat metrics
Ada CX is seeking a Customer Solutions Consultant II to enhance post-sales success for clients through effective deployment and optimization of their AI-driven customer experience solutions. The role demands strong technical acumen, relationship management skills, and the ability to drive measurable business outcomes
Job Summary
Ada is an AI transformation platform dedicated to making customer service extraordinary by resolving conversations through automation.
The role involves acting as a trusted advisor to guide enterprise clients through digital transformation and optimize their AI agent performance.
Employees enjoy unlimited vacation, comprehensive benefits, and a flexible remote-first work environment with access to cutting-edge AI tools.
Matching Summary
Match Score: 85
Ada CX is seeking a Customer Solutions Consultant II to enhance post-sales success for clients through effective deployment and optimization of their AI-driven customer experience solutions. The role demands strong technical acumen, relationship management skills, and the ability to drive measurable business outcomes.