Part Time Guest Services Representative

Rick Hendrick BMW Charleston

Charleston, South Carolina, USA
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Answer incoming phone calls
Direct phone calls and customers
Track customer traffic
** Rick Hendrick BMW Charleston is seeking a Part-Time Guest Services Representative to ensure a welcoming environment for guests while providing administrative support to the sales department. The role involves handling customer inquiries, managing logs, and maintaining a positive atmosphere in the showroom. **

Job Summary

  • Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
  • Performs opening and closing Guest Services procedures, answers incoming phone calls courteously, and directs calls and customers to the appropriate personnel.
  • Reconciles and updates data entry with dealership software, produces daily performance metric reports, and helps maintain a clean and comfortable environment.

Matching Summary

Match Score: 75

** Rick Hendrick BMW Charleston is seeking a Part-Time Guest Services Representative to ensure a welcoming environment for guests while providing administrative support to the sales department. The role involves handling customer inquiries, managing logs, and maintaining a positive atmosphere in the showroom. **

Skills & Requirements

Must-have

  • answer incoming phone calls
  • direct phone calls and customers
  • track customer traffic
  • produce daily reports
  • maintain a clean environment

Nice-to-have

  • provide refreshments to guests
  • create a positive environment
  • demonstrate core values

Key Requirements

  • High School Diploma
  • up to 3 years of experience
  • Previous customer service experience
  • Excellent interpersonal, communication, and organizational skills
  • Intermediate skills in Microsoft Office Products

Work Rights

Not specified

Tailored Resume

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