Customer Operations Analyst

AroFlo Pty Ltd

Miami, , US
Analyze customer and revenue data
Build operational dashboards and reports
Own key customer operations metrics
This role focuses on delivering trusted, actionable insights related to customer lifecycle performance, operational efficiency, and revenue outcomes

Job Summary

  • This role focuses on delivering trusted, actionable insights related to customer lifecycle performance, operational efficiency, and revenue outcomes.
  • Partner with RevOps Data Engineering to ensure data pipelines, models, and definitions support reliable reporting and analysis.
  • Comprehensive medical, dental, vision package with 100% employer paid options and a 401k/Retirement Plan with 6% employer match.

Matching Summary

This role focuses on delivering trusted, actionable insights related to customer lifecycle performance, operational efficiency, and revenue outcomes.

Skills & Requirements

Must-have

  • Analyze customer and revenue data
  • Build operational dashboards and reports
  • Own key Customer Operations metrics
  • Conduct ad hoc analyses
  • Translate business questions into analyses
  • SQL proficiency
  • BI tools experience

Nice-to-have

  • Data-driven decision-making
  • Scalable operational execution
  • Cross-functional collaboration
  • Fast-paced environment
  • Growth Minded
  • Customer Centric

Key Requirements

  • Bachelor's degree in Business, Analytics, Economics, Computer Science, or related
  • Experience querying large datasets in cloud data warehouse
  • Experience building dashboards and reports using modern BI tools
  • Strong analytical skills
  • Strong business acumen
  • Clear written and verbal communication skills
  • Comfort working cross-functionally

Work Rights

Not specified

Tailored Resume

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