Cotality is seeking a Client Success Manager for Data Solutions to enhance client relationships and drive product adoption. The ideal candidate will possess account management experience, technical aptitude, and a commitment to exceptional customer service
Job Summary
Serves as the primary post-sale point of contact for clients/customers, using in-depth knowledge to drive and increase adoption and utilization of company products/services.
Holds direct responsibility for identifying opportunities and closing additional revenue from assigned clients, including upselling and cross-selling, and is accountable for client renewal and retention results.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking, offering a hybrid working model and competitive compensation and benefits.
Matching Summary
Match Score: 85
Cotality is seeking a Client Success Manager for Data Solutions to enhance client relationships and drive product adoption. The ideal candidate will possess account management experience, technical aptitude, and a commitment to exceptional customer service.
Salary
51,201 - 64,002 USD
Skills & Requirements
Must-have
Drive client adoption and utilization
Achieve specific business results
Identify upsell and cross-sell opportunities
Accountable for client renewal and retention
Ensure best practices for product use
Nice-to-have
People-centric approach
Collaborative work environment
Continuous innovation
Advocate on behalf of customers
Key Requirements
1+ years Account management or customer service experience