Bpo Senior Operations Manager

TaskUs

Puebla, Mexico
Experience in customer experience environment
Ability to scale operations
Strong organizational and analytical skills
TaskUs is committed to a People First culture, prioritizing employee well-being and growth

Job Summary

  • TaskUs is committed to a People First culture, prioritizing employee well-being and growth.
  • The Senior Operations Manager will oversee performance, billing, and PNL to drive business success.
  • The role requires strong leadership to meet KPIs and solve business challenges through innovation.

Matching Summary

TaskUs is committed to a People First culture, prioritizing employee well-being and growth.

Skills & Requirements

Must-have

  • Experience in customer experience environment
  • Ability to scale operations
  • Strong organizational and analytical skills

Nice-to-have

  • Professional and courteous attitude
  • Ability to multitask with ease
  • Foster employee retention

Key Requirements

  • 3 plus years as an Operations Manager
  • BA/BS degree preferred
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter