Mortgage Customer Outreach Specialist Ii

M&T Bank

Getzville, NY, United States
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Collections experience
Customer service skills
Financial analysis skills
This position is responsible for collecting on delinquent mortgage loans by calling borrowers in default

Job Summary

  • This position is responsible for collecting on delinquent mortgage loans by calling borrowers in default.
  • The role involves assessing consumer financial information and arranging repayment plans.
  • M&T Bank promotes an environment that supports belonging and reflects its brand.

Matching Summary

This position is responsible for collecting on delinquent mortgage loans by calling borrowers in default.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • collections experience
  • customer service skills
  • financial analysis skills

Nice-to-have

  • negotiation skills
  • familiarity with skip tracing software
  • knowledge of M&T systems

Key Requirements

  • 3 years of higher education or work experience
  • 1 year of collections or customer service experience
  • proficiency with word processing and spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter