Employee Benefits Senior Account Manager

HUB International

Carolinas, US
On-site
Customer-facing service interface
Problem-solving and communication skills
Liaison with insurance carriers
HUB International is seeking an Employee Benefits Senior Account Manager to serve as the primary customer service interface for clients, focusing on resolving service-related issues and maintaining client relationships. The ideal candidate should have over five years of experience in employee benefits, strong communication skills, and a client-centric approach

Job Summary

  • HUB International's Employee Benefits Senior Account Manager is the first level and primary customer facing service interface for our customers.
  • The position requires a high degree of customer service, problem solving, and communications skills and works under the direction and supervision of the Employee Benefits Service Manager.
  • The primary goal for the Employee Benefits Senior Account Manager role is to support the Service operations and effectively service and maintain HUB’s client relationships.

Matching Summary

Match Score: 85

HUB International is seeking an Employee Benefits Senior Account Manager to serve as the primary customer service interface for clients, focusing on resolving service-related issues and maintaining client relationships. The ideal candidate should have over five years of experience in employee benefits, strong communication skills, and a client-centric approach.

Skills & Requirements

Must-have

  • Customer-facing service interface
  • Problem-solving and communication skills
  • Liaison with insurance carriers
  • BenefitPoint agency management software
  • HIPAA, COBRA, and FMLA knowledge

Nice-to-have

  • Entrepreneurial culture
  • Meaningful work environment
  • Motivated, winning team
  • Strong community support

Key Requirements

  • 5+ years of experience in employee benefits
  • Strong knowledge of employee benefit plans
  • Current legislation knowledge
  • Proficient with Microsoft Office products
  • NC/SC Life and Health Insurance License within 60 days

Work Rights

Not specified

Tailored Resume

Cover Letter