Assistant Front Office Manager

Four Seasons

Philadelphia, PA, US
Base: competitive salary; bonus/equity: not specif...
Front desk staff management
Guest service coordination
Billing and financial procedures
This key management role is responsible for managing the day-to-day operation of the Front Desk and directing staff while responding to a wide variety of guest requests with personal touches and recommendations

Job Summary

  • This key management role is responsible for managing the day-to-day operation of the Front Desk and directing staff while responding to a wide variety of guest requests with personal touches and recommendations.
  • Four Seasons offers competitive salary, comprehensive benefits, excellent training and development opportunities, and complimentary accommodations at other Four Seasons Hotels and Resorts.
  • The company is committed to diversity and inclusion and encourages minorities, women, veterans, and individuals with disabilities to apply.

Matching Summary

This key management role is responsible for managing the day-to-day operation of the Front Desk and directing staff while responding to a wide variety of guest requests with personal touches and recommendations.

Salary

Base: Competitive Salary; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including health, retirement, and lifestyle perks

Skills & Requirements

Must-have

  • Front Desk staff management
  • Guest service coordination
  • Billing and financial procedures
  • Hotel emergency response
  • Reservation handling
  • Use of hotel computer systems

Nice-to-have

  • Luxury hotel experience
  • Team training and scheduling
  • Customer complaint resolution
  • Hospitality professionalism
  • Multi-department oversight
  • Flexible work schedule

Key Requirements

  • 2-3 years luxury hotel supervisory experience
  • Supervisory or management role in Front Office or Rooms Division
  • Proficiency in English language
  • Work authorization to work in the USA

Work Rights

Must provide work authorization to work in the United States

Tailored Resume

Cover Letter