Customer Programs Manager, Customer Advisory Boards

Anthropic

San Francisco, CA, USA
$255,000—$320,000 usd py
On-site
Customer advisory boards
Executive briefings
Customer reference programs
Establish and lead the Customer Programs function within Enterprise Marketing to engage strategic customers

Job Summary

  • Establish and lead the Customer Programs function within Enterprise Marketing to engage strategic customers.
  • Serve as the single point of contact for leadership on executive-level customer programs, representing customer needs and feedback.
  • Design and manage a portfolio of high-touch programs including Customer Advisory Boards, Executive Briefings, and early access programs.

Matching Summary

Establish and lead the Customer Programs function within Enterprise Marketing to engage strategic customers.

Salary

$255,000—$320,000 USD

Skills & Requirements

Must-have

  • Customer Advisory Boards
  • Executive Briefings
  • Customer reference programs
  • High-growth B2B company experience
  • Fortune 500 executive credibility

Nice-to-have

  • Genuine interest in AI
  • Responsible AI adoption focus
  • Strong communication skills

Key Requirements

  • 10+ years in B2B enterprise marketing or customer marketing
  • 4+ years leading a team
  • Built executive customer programs at a high-growth enterprise technology company
  • Demonstrated executive presence with Fortune 500 C-suite
  • Experience designing programs from an audience-first model
  • Comfort owning and reporting on program metrics

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter