Customer Experience Associate

TD Bank

Penticton, British Columbia, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
TD Canada Trust is the frontline of TD Bank, building deep customer relationships through transactions and advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, building deep customer relationships through transactions and advice on services, products, and solutions.
  • The role involves processing financial transactions, understanding customer needs to recommend solutions, and resolving concerns while promoting banking solutions.
  • TD is committed to providing fair compensation, growth opportunities, skill development, and a comprehensive Total Rewards package.

Matching Summary

TD Canada Trust is the frontline of TD Bank, building deep customer relationships through transactions and advice on services, products, and solutions.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Respond and resolve customer concerns
  • Promote banking solutions and services
  • Deliver quality customer experiences

Nice-to-have

  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • Build a positive work environment

Key Requirements

  • High School diploma and/or 1+ years experience
  • Strong administration, organizational, planning, time management skills
  • Hands on MS Office and internet knowledge
  • Initiative, accuracy, detail-oriented
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter