Customer Service Representative

Western World Insurance Company

Bangkok, Thailand
On-site
Handle calls, email, and line
Deliver quality services and meet kpi
Clear, precise, professional communication
Western World Insurance Company is seeking a Customer Service Representative in Bangkok, Thailand. The role involves handling customer inquiries through various communication channels while maintaining high service quality standards

Job Summary

  • Responsible for the daily operation to handle calls, email and Line to ensure quality services are delivered and KPI are meet.
  • Communicate in a clear, precise professional manner with all parties internal and external in order to ensure a quality customer service experience and timely feedback.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Match Score: 85

Western World Insurance Company is seeking a Customer Service Representative in Bangkok, Thailand. The role involves handling customer inquiries through various communication channels while maintaining high service quality standards.

Skills & Requirements

Must-have

  • Handle calls, email, and Line
  • Deliver quality services and meet KPI
  • Clear, precise, professional communication
  • Handle stressful calls calmly
  • Fluent in Thai & English

Nice-to-have

  • Instill customer confidence
  • Multi-task in high volume
  • Make real-time decisions

Key Requirements

  • Bilingual Skill is a must

Work Rights

Not specified

Tailored Resume

Cover Letter