Technical Support Delivery Analyst- Talent Acquisiton

ZeroAOG

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Saas enterprise software support
Object oriented programming basics
Sql syntax knowledge
The Workday Customer Support Team is passionate about customer service, innovation and excellence, delivering business-critical solutions worldwide

Job Summary

  • The Workday Customer Support Team is passionate about customer service, innovation and excellence, delivering business-critical solutions worldwide.
  • The company promotes flexible work schedules, career development, work-life balance, and champions equal opportunities for all employees.
  • This role offers the opportunity to engage with multiple teams, participate in global support shifts, and contribute to knowledge-centered service initiatives.

Matching Summary

The Workday Customer Support Team is passionate about customer service, innovation and excellence, delivering business-critical solutions worldwide.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • SaaS Enterprise software support
  • Object Oriented Programming basics
  • SQL syntax knowledge
  • API client experience
  • Customer case queue management
  • 24/7 global support shifts

Nice-to-have

  • Creative problem solving
  • Collaborative team player
  • Work-life balance focus
  • Mentoring and coaching skills
  • Resilience under pressure
  • Documentation and knowledge sharing

Key Requirements

  • 3 years SaaS software support experience
  • Confident verbal and written communication
  • Basic Object Oriented Programming experience
  • Basic SQL query reading skills
  • Experience with API clients (SoapUI, Postman)
  • Ability to support HCM and Talent Acquisition solutions

Work Rights

Not specified

Tailored Resume

Cover Letter