Case Specialist I

ISC Integrated Specialty Coverages

Remote, US
Base: $23-$26 usd ph; bonus/equity: employee owner...
Remote
Reviewing certificate of insurance requests
Processing policy change endorsements
Administering accurate policy data entry
The role involves handling incoming inquiries from policy holders and providing top-notch customer service to address their needs

Job Summary

  • The role involves handling incoming inquiries from policy holders and providing top-notch customer service to address their needs.
  • Employees will liaise between customers and hiring agencies to strategize solutions for special coverage requirements and contractual needs.
  • The company offers comprehensive benefits including medical, dental, vision, a 401(k) plan with match, and an employee ownership program.

Matching Summary

The role involves handling incoming inquiries from policy holders and providing top-notch customer service to address their needs.

Salary

Base: $23-$26 USD per hour; Bonus/Equity: Employee Ownership Program available; Benefits: Medical, dental, vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • Reviewing certificate of insurance requests
  • Processing policy change endorsements
  • Administering accurate policy data entry
  • Liaising between underwriting and customers
  • Breaking down insurance terminology

Nice-to-have

  • Strong analytical and problem-solving skills
  • Experience in commercial insurance industry
  • Ability to strategize coverage solutions
  • Collaborative team environment participation

Key Requirements

  • Associate Degree or Property & Casualty Insurance license
  • 1 year in commercial insurance industry
  • 2 years utilizing Microsoft Office or digital CRM system
  • Demonstrated oral and written communication skills
  • Must be legally authorized to work in the United States

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter