Wellness Strategy And Development, Principal (senior Manager)
AIA Group
Not specified (assumed to be flexible or hybrid based on the role's nature).
8+ years insurance or healthcare transformation experience
Financial analysis and budgeting expertise
Hospitality-focused sophisticated solutions
AIA Group is seeking a Principal (Senior Manager) for their Wellness Strategy and Development team, focused on enhancing customer experiences and operations within wellness centers. The ideal candidate will have extensive experience in healthcare transformation, operational design, and stakeholder management, contributing to AIA's mission of promoting health and sustainability
Job Summary
Lead the design and management of wellness centre operations to deliver industry-leading customer experiences aligned with AIA's mission.
Drive operational model innovation and change management initiatives while optimizing resources to enhance productivity and customer satisfaction.
Manage relationships with high-net-worth channels and service providers to ensure compliance, quality assurance, and continuous improvement.
Matching Summary
Match Score: 85
AIA Group is seeking a Principal (Senior Manager) for their Wellness Strategy and Development team, focused on enhancing customer experiences and operations within wellness centers. The ideal candidate will have extensive experience in healthcare transformation, operational design, and stakeholder management, contributing to AIA's mission of promoting health and sustainability.
Skills & Requirements
Must-have
8+ years insurance or healthcare transformation experience
Financial analysis and budgeting expertise
Hospitality-focused sophisticated solutions
Cross-functional stakeholder influence
Service provider governance and audit management
Data-driven operational optimization
Nice-to-have
High Net Worth customer service experience
Matrix organization navigation skills
Event planning and execution capabilities
Fluency in English, Chinese, and Putonghua
Strategic thought leadership abilities
Key Requirements
University graduate with 8+ years experience
Proficiency in spoken and written English and Chinese including Putonghua
Relevant license if job involves regulated activities