Customer Service Representative

ZOLL

Atlanta, GA, US
Base: $20.00 to $25.00 ph; bonus/equity: not speci...
Hybrid
Two plus years customer support experience
Experience with ms office and sql
Ability to troubleshoot technical issues over phone
The role involves providing customer service and technical support for Itamar Medical products including the WatchPAT family

Job Summary

  • The role involves providing customer service and technical support for Itamar Medical products including the WatchPAT family.
  • Employees will receive incoming calls and emails to troubleshoot, research, and resolve inquiries in a timely manner.
  • The position offers a hybrid work arrangement with an hourly pay rate ranging from $20.00 to $25.00.

Matching Summary

The role involves providing customer service and technical support for Itamar Medical products including the WatchPAT family.

Salary

Base: $20.00 to $25.00 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive plans available at www.zollbenefits.com

Skills & Requirements

Must-have

  • Two plus years customer support experience
  • Experience with MS Office and SQL
  • Ability to troubleshoot technical issues over phone

Nice-to-have

  • Salesforce experience preferred
  • Technical education or background
  • High-energy self-motivated professional
  • Patience and ability to multi-task

Key Requirements

  • Associate's Degree preferred
  • Two plus years of customer support experience
  • Remote work station capability required

Work Rights

Not specified

Tailored Resume

Cover Letter