Senior Analyst - Customer Support With Turkish (secondment)

London Stock Exchange Group

Gdynia, Poland
Base: zł79,000 - zł118,600; bonus/equity: annual b...
On-site
Turkish language fluency
English language fluency
Customer inquiry resolution
The London Stock Exchange Group is seeking a Senior Analyst for Customer Support who is fluent in Turkish and English. The role involves providing application support for LSEG products, addressing customer inquiries through various communication channels, and ensuring high-quality service delivery

Job Summary

  • Delivers all aspects of application support for LSEG products such as Eikon desktop and Workspace and DataScope.
  • Provides effective and polite support to customers in relation to their product or service by Phone, Chat and Email.
  • University qualified in a field relating to the financial markets, the finance sector or business.

Matching Summary

Match Score: 85

The London Stock Exchange Group is seeking a Senior Analyst for Customer Support who is fluent in Turkish and English. The role involves providing application support for LSEG products, addressing customer inquiries through various communication channels, and ensuring high-quality service delivery.

Salary

Base: zł79,000 - zł118,600; Bonus/Equity: Annual Bonus Plan; Benefits: LSEG Benefits program

Skills & Requirements

Must-have

  • Turkish language fluency
  • English language fluency
  • Customer inquiry resolution
  • Application support

Nice-to-have

  • Financial industry experience
  • IT industry experience
  • Positive client centric demeanor

Key Requirements

  • Business level English and Turkish
  • Customer service experience preferred
  • Financial or IT industry experience desirable
  • University qualification

Work Rights

Not specified

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