Customer Journey Expert – Product Area Netting With Bank Mendes Gans (bmg)

Bank Mendes Gans (bmg)

Mendes Gans, Netherlands
Base: fs10 / gja16; bonus/equity: not specified; b...
Hybrid
Customer journey expert experience
Product management experience
Analytical skills
Contribute to BMG becoming a bank that provides top-notch services and products for customers in Netting and Cash Pool

Job Summary

  • Contribute to BMG becoming a bank that provides top-notch services and products for customers in Netting and Cash Pool.
  • Lead and manage end-to-end customer journeys from design to development and implementation, focusing on customer value delivery.
  • The role offers a salary indication tailored to qualities and experience within FS10 / GJA16, a 12-month contract with view to extend, and a hybrid working model.

Matching Summary

Contribute to BMG becoming a bank that provides top-notch services and products for customers in Netting and Cash Pool.

Salary

Base: FS10 / GJA16; Bonus/Equity: Not specified; Benefits: 13th month salary, 8% Holiday payment, Individual Savings Contribution (BIS), Attractive pension scheme

Skills & Requirements

Must-have

  • Customer journey expert experience
  • Product management experience
  • Analytical skills
  • Stakeholder management
  • Customer-centricity
  • Process improvement experience

Nice-to-have

  • Entrepreneurship
  • Hands-on mentality
  • Out-of-the-box thinking
  • Informal working environment
  • Dutch language understanding

Key Requirements

  • 3+ years relevant experience
  • Master degree
  • Current residency in the Netherlands
  • Fluent in English

Work Rights

Current residency in the Netherlands

Tailored Resume

Cover Letter