Customer Care Associate

Cotality

Irving, TX, United States
1d onsite
Manage inbound call inquiries
Identify customer needs
Utilize multiple systems
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric

Job Summary

  • At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric.
  • As the welcoming face of our company, you exhibit professionalism in every customer interaction, prioritizing their satisfaction above all.
  • From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Matching Summary

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric.

Skills & Requirements

Must-have

  • Manage inbound call inquiries
  • Identify customer needs
  • Utilize multiple systems
  • Meet individual production metrics
  • Adhere to strict schedule

Nice-to-have

  • Professional and people-centric approach
  • Inspires innovation and bold thinking
  • Collaborate and feel valued
  • Continuous innovation

Key Requirements

  • 1+ years customer service/support experience
  • 1+ years Tech proficiency with MS Office/Google Suite
  • High school diploma, GED or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter