Rixos Premium Seagate offers a luxurious retreat with exceptional dining, entertainment, wellness, and sports facilities overlooking the Red Sea
Job Summary
Rixos Premium Seagate offers a luxurious retreat with exceptional dining, entertainment, wellness, and sports facilities overlooking the Red Sea.
The Guest Relations Agent is responsible for ensuring guest satisfaction by handling requests, complaints, coordinating with departments, and supporting hotel sales.
The role requires maintaining a professional appearance, participating in environmental and quality management initiatives, and continuous professional development.
Matching Summary
Rixos Premium Seagate offers a luxurious retreat with exceptional dining, entertainment, wellness, and sports facilities overlooking the Red Sea.
Skills & Requirements
Must-have
Guest complaint handling
Coordination with hotel departments
Proficiency in English
Use of Front Office software
VIP guest management
Lost and found management
Nice-to-have
Multilingual communication skills
Sales support and charged services
Emergency response participation
Environmental awareness and sustainability
Training and internal communication involvement
Key Requirements
At least 2 years industry experience
High school diploma minimum
Proficiency in English and one additional language (Arabic, German, French, or Russian)
Familiarity with MS Office and Front Office programs