Technical program management in regulated environments
Ai enabled platform delivery experience
Program governance and risk management
Mastercard powers economies and empowers people in 200+ countries and territories worldwide by supporting a wide range of digital payments choices
Job Summary
Mastercard powers economies and empowers people in 200+ countries and territories worldwide by supporting a wide range of digital payments choices.
The Director, Technical Program Manager leads delivery for Agent Suite client implementations, translating technical blueprints into executable delivery plans and outcomes.
The role involves maintaining executive program governance, coordinating complex integrations, and ensuring quality and security standards across partners and clients.
Matching Summary
Mastercard powers economies and empowers people in 200+ countries and territories worldwide by supporting a wide range of digital payments choices.
Salary
Base: $150,000 - $234,000 CAD; Bonus/Equity: Eligible for discretionary annual incentive program; Benefits: Not specified
Skills & Requirements
Must-have
Technical program management in regulated environments
AI enabled platform delivery experience
Program governance and risk management
Systems thinking for complex delivery
Technical fluency in AI platforms and cloud architecture
Regulatory compliance in financial services
Client facing delivery leadership
Nice-to-have
Experience with agentic AI or LLM implementations
Forward deployed engineering supervision
Cross-cultural and multi-party stakeholder coordination
Strong communication from technical to executive levels
Pre sales scoping and estimation
Key Requirements
Advanced experience in regulated financial services or fintech
Proven delivery of AI enabled platforms from ambiguity to production
Familiarity with GDPR, PCI DSS, EU AI Act and related regulations
Experience with agentic AI or LLM based implementations
Ability to influence without formal authority across geographies
Strong program governance and risk anticipation skills