Child Support Functional Analyst

State of North Carolina Department of Health and Human Services

Raleigh, North Carolina, US
Base: $57,983 - $107,470; bonus/equity: not specif...
System user support and research
Business requirement gathering sessions
Federal and state law interpretation
The position supports the North Carolina Child Support program by researching and testing systems including ACTS and federal portals

Job Summary

  • The position supports the North Carolina Child Support program by researching and testing systems including ACTS and federal portals.
  • Responsibilities include leading business requirement gathering, designing new programs, and conducting user acceptance testing for system enhancements.
  • Candidates must have a Bachelor's degree in a related discipline or an equivalent combination of training and experience.

Matching Summary

The position supports the North Carolina Child Support program by researching and testing systems including ACTS and federal portals.

Salary

Base: $57,983 - $107,470; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, NCFlex program

Skills & Requirements

Must-have

  • System user support and research
  • Business requirement gathering sessions
  • Federal and state law interpretation
  • Automated Collection and Tracking System
  • User acceptance testing participation

Nice-to-have

  • Experience with NC Child Support Program
  • Microsoft Office Suite proficiency
  • Data warehouse interface knowledge
  • Web related production support tickets

Key Requirements

  • Bachelor's degree in related discipline
  • Two years of programmatic experience
  • Equivalent combination of training and experience

Work Rights

Not specified

Tailored Resume

Cover Letter