Team Lead

Amazon

Bangalore, KA, IN
On-site
Manage a shift effectively
Identify team performance opportunities
Communicate with external customers
The Team Lead is responsible for managing a team and facilitating the flow of information across multiple stakeholders to resolve issues impacting customer experience

Job Summary

  • The Team Lead is responsible for managing a team and facilitating the flow of information across multiple stakeholders to resolve issues impacting customer experience.
  • Candidates must be able to identify opportunities to improve team performance and own associated change management initiatives.
  • The role requires making data-backed decisions by identifying business impacts of trends and communicating with internal and external customers.

Matching Summary

The Team Lead is responsible for managing a team and facilitating the flow of information across multiple stakeholders to resolve issues impacting customer experience.

Skills & Requirements

Must-have

  • Manage a shift effectively
  • Identify team performance opportunities
  • Communicate with external customers
  • Make data backed decisions
  • Basic understanding of logistics space

Nice-to-have

  • Process improvement drive
  • Clear written and oral communication
  • Customer obsessed innovator
  • Ownership of change management

Key Requirements

  • Basic understanding of logistics space
  • Ability to pull data from databases
  • Proficiency in Excel, Access, or SQL

Work Rights

Not specified

Tailored Resume

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