Associate Access Specialist

Vanderbilt University Medical Center Cool Springs

Nashville, Tennessee, US
Not specified; not specified; comprehensive benefi...
Patient scheduling in electronic systems
Call center telephone etiquette
Customer service for patients and providers
The role involves providing service to patients and providers during inbound and outbound phone calls while scheduling appointments

Job Summary

  • The role involves providing service to patients and providers during inbound and outbound phone calls while scheduling appointments.
  • Employees are expected to make sound effective decisions while navigating complex situations and adhering to division guidelines.
  • Vanderbilt Health offers a comprehensive benefits package including health, disability, retirement, and wellness offerings.

Matching Summary

The role involves providing service to patients and providers during inbound and outbound phone calls while scheduling appointments.

Salary

Not specified; Not specified; Comprehensive benefits package including health, disability, retirement, and wellness offerings

Skills & Requirements

Must-have

  • Patient scheduling in electronic systems
  • Call center telephone etiquette
  • Customer service for patients and providers
  • Escalating health concerns per guidelines

Nice-to-have

  • Ability to navigate complex situations
  • Compassionate service delivery
  • Willingness to learn new technologies
  • Team collaboration skills

Key Requirements

  • High School Diploma or GED
  • 1 year relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter