DXC Technology is seeking a Client Delivery Manager in Taguig City, Philippines, to drive client relationships and service delivery excellence. The role requires extensive experience in IT service delivery management and strong relationship management skills, particularly at the C-Level
Job Summary
DXC Technology is a Fortune 500 Global IT Services Leader with over 130,000 employees in more than 70 countries, delivering mission critical IT services that transform global businesses.
The Client Delivery Manager will establish broad client relationships up to C-Level, manage delivery of contracted services, and ensure customer satisfaction while achieving revenue and margin targets.
DXC offers comprehensive benefits including health insurance, life insurance, paid leave, company-sponsored training, flexible work arrangements, and a supportive, inclusive work environment.
Matching Summary
Match Score: 85
DXC Technology is seeking a Client Delivery Manager in Taguig City, Philippines, to drive client relationships and service delivery excellence. The role requires extensive experience in IT service delivery management and strong relationship management skills, particularly at the C-Level.
Skills & Requirements
Must-have
IT service delivery management
Customer relationship management
Account management within enterprise accounts
ITIL concepts and foundations
Client liaison and reporting
Quality assurance of delivered services
C-Level relationship management
Nice-to-have
Strong commercial acumen
Negotiation experience
Team leadership and guidance
Ability to manage difficult situations
Self-motivated and multi-tasking
Networking abilities
Continuous learner
Key Requirements
Bachelor's degree or equivalent experience
7-10 years IT service delivery experience
ITIL V4 Foundation and Advanced certifications
PRINCE2 Foundation and Practitioner certifications
Agile/Scrum-master qualifications
Experience in business relationship and delivery management