Comcast NBCUniversal is seeking a Customer Service Sales Representative for a remote position, focusing on providing exceptional support and building relationships with customers. The role requires strong communication and problem-solving skills, along with a flexible schedule to meet customer needs
Job Summary
Responsible for providing end-to-end support for our customers/communities to ensure a positive experience and that is in accordance with the Company's service delivery strategy.
Responsible for accurately and confidently handling various types of customer inquiries while engaging and building a consultative relationship with our customer.
Base Rate: $16.00/hourly non-negotiable plus a 5% quarterly bonus with a potential to earn monthly uncapped commissions for meeting sales-related metrics.
Matching Summary
Match Score: 75
Comcast NBCUniversal is seeking a Customer Service Sales Representative for a remote position, focusing on providing exceptional support and building relationships with customers. The role requires strong communication and problem-solving skills, along with a flexible schedule to meet customer needs.
Salary
Base: $16.00/hourly; Bonus/Equity: 5% quarterly bonus and monthly uncapped commissions; Benefits: Not specified
Skills & Requirements
Must-have
Provide end-to-end customer support
Handle customer inquiries and technical problems
Build consultative relationships with customers
Communicate via phone, SMS, eChat, and email
Work independently and seek supervisor support
Nice-to-have
Demonstrate competencies of a technology enthusiast