Pine City Animal Hospital is seeking a Client Service Representative to enhance client interactions and ensure a positive experience at their clinic. The ideal candidate will possess strong customer service skills, multitasking abilities, and a compassionate demeanor, especially in high-pressure situations
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
Matching Summary
Match Score: 85
Pine City Animal Hospital is seeking a Client Service Representative to enhance client interactions and ensure a positive experience at their clinic. The ideal candidate will possess strong customer service skills, multitasking abilities, and a compassionate demeanor, especially in high-pressure situations.
Skills & Requirements
Must-have
professional phone etiquette
prioritize and complete tasks
problem solve and adapt
computer efficiency
detail-oriented
Nice-to-have
compassionate and well-mannered
calm in emergency situations
welcoming environment
Key Requirements
HS Diploma or educational equivalent
Excellent customer service skills
Experience with Veterinary Electronic Medical Records
One year of customer service representative experience