Demandware Technology

KRG Technologies Inc.

San Diego, CA, United States
On-site
Demandware platform support experience
Digital order and store troubleshooting
Case management with minimal supervision
The role is responsible for providing comprehensive product support to users of the Demandware platforms including Digital, Order, and Store modules

Job Summary

  • The role is responsible for providing comprehensive product support to users of the Demandware platforms including Digital, Order, and Store modules.
  • Candidates must understand Demandware technologies and troubleshooting practices to ensure successful resolution of product issues with little or no supervision.
  • The position involves acting as a customer advocate while providing technical guidance and mentorship to internal and external technical resources.

Matching Summary

The role is responsible for providing comprehensive product support to users of the Demandware platforms including Digital, Order, and Store modules.

Skills & Requirements

Must-have

  • Demandware platform support experience
  • Digital Order and Store troubleshooting
  • Case management with minimal supervision
  • Technical guidance and mentorship skills
  • Customer advocacy for Demandware teams

Nice-to-have

  • Contribution to best practice evolution
  • Experience in ecommerce solution maintenance
  • Strong communication with internal resources

Key Requirements

  • Contract or full-time availability
  • Location: San Diego, CA

Work Rights

Not specified

Tailored Resume

Cover Letter