Customer Experience Coordinator

TJX Australia (TK Maxx)

Peabody, MA, United States
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Customer service leadership
Promoting loyalty programs
Store organization and cleanliness
TJX Companies is a Fortune 100 company and the world’s leading off-price retailer offering abundant opportunities for growth and development

Job Summary

  • TJX Companies is a Fortune 100 company and the world’s leading off-price retailer offering abundant opportunities for growth and development.
  • The role involves leading a team to ensure excellent customer service, promoting loyalty programs, maintaining store standards, and supporting associate training.
  • Benefits include associate discounts, 401(k) plans, medical and insurance options, paid parental leave, and various employee assistance programs.

Matching Summary

TJX Companies is a Fortune 100 company and the world’s leading off-price retailer offering abundant opportunities for growth and development.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, 401(k), medical/dental/vision, paid leave, insurance discounts

Skills & Requirements

Must-have

  • Customer service leadership
  • Promoting loyalty programs
  • Store organization and cleanliness
  • POS coverage coordination
  • Labor law adherence
  • Customer concern resolution

Nice-to-have

  • Training and mentoring associates
  • Strong communication skills
  • Merchandising techniques knowledge
  • Team player
  • Flexible schedule availability

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Flexible schedule including nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter