Field Service Engineer

Smith & Nephew

Paris, France
Hybrid
Technical support level 1 and 2
Install and uninstall equipment
Preventive maintenance and on-site troubleshooting
As a Field Service Engineer, you will be a key member of the EMEA technical team, playing an essential role in supporting clients and distributors in France

Job Summary

  • As a Field Service Engineer, you will be a key member of the EMEA technical team, playing an essential role in supporting clients and distributors in France.
  • Your missions will include providing technical support, installing and uninstalling equipment, performing preventive maintenance, and training end-users.
  • Smith & Nephew offers a generous annual bonus, retirement plans, stock options, flexible work-life balance, and comprehensive well-being benefits.

Matching Summary

As a Field Service Engineer, you will be a key member of the EMEA technical team, playing an essential role in supporting clients and distributors in France.

Skills & Requirements

Must-have

  • Technical support level 1 and 2
  • Install and uninstall equipment
  • Preventive maintenance and on-site troubleshooting
  • Train end-users and biomedical engineers
  • Promote service contracts and accessories
  • Record interventions in ServiceMax

Nice-to-have

  • Leadership and analytical skills
  • Collaborative spirit
  • Entrepreneurial mindset
  • Process creation ability
  • SAP, Salesforce.com/ServiceMax proficiency
  • Other languages appreciated

Key Requirements

  • Technical degree (biomedical engineering or similar)
  • Experience in medical devices sector
  • Ability to use data for decision making
  • Fluent French and English (oral and written)
  • Frequent travel (up to 4 days per week)
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter