Sr. Workforce Management Professional, Tactical

Humana

Base: $71,100 - $97,800 py; bonus/equity: eligible...
Hybrid
Advanced and predictive analysis
People metrics and reporting
Short-range and intermediate forecasting
The Senior Workforce Management Professional applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making

Job Summary

  • The Senior Workforce Management Professional applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making.
  • This role blends advanced strategic analysis with operational workforce management, focusing on both enterprise-level planning and day-to-day execution to ensure optimal staff deployment and service delivery.
  • Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, and time off.

Matching Summary

The Senior Workforce Management Professional applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making.

Salary

Base: $71,100 - $97,800 per year; Bonus/Equity: eligible for a bonus incentive plan; Benefits: medical, dental and vision benefits, 401(k) retirement savings plan, time off

Skills & Requirements

Must-have

  • advanced and predictive analysis
  • people metrics and reporting
  • short-range and intermediate forecasting
  • staffing needs
  • utilization trends
  • demand fluctuations
  • WFM software such as Verint, Aspect, or NICE

Nice-to-have

  • high degree of Emotional Intelligence
  • collaborative relationships
  • rapid business growth or contraction

Key Requirements

  • Bachelor's degree or at least 4 years of Workforce Management experience
  • Comprehensive knowledge of Microsoft Products
  • Strong analysis, critical thinking, and analytical problem-solving skills
  • Ability to handle multiple tasks and deadlines
  • Proven experience in workforce management
  • Proven ability to work collaboratively
  • Proven ability to create and maintain strong, collaborative relationships

Work Rights

Not specified

Tailored Resume

Cover Letter