Wintrust Mortgage is seeking a Contact Center Supervisor to lead and support customer service representatives in Northbrook, Illinois. The role involves training staff, providing guidance, and ensuring efficient service delivery, with a focus on fostering a positive work environment
Job Summary
Responsible for providing daily guidance and support to customer service representatives, completing daily work assignments, answering inquiries, and suggesting changes to improve efficiency and service.
We offer multiple opportunities for development and upward mobility.
Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few.
Matching Summary
Match Score: 85
Wintrust Mortgage is seeking a Contact Center Supervisor to lead and support customer service representatives in Northbrook, Illinois. The role involves training staff, providing guidance, and ensuring efficient service delivery, with a focus on fostering a positive work environment.