Lobby Ambassador

CUSHMAN & WAKEFIELD

Australia
Greet and direct visitors with enthusiasm
Provide positive first impression
Manage visitor logs and records
Ensures a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to meet the request at hand

Job Summary

  • Ensures a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to meet the request at hand.
  • Consistently offers professional, friendly and welcoming interactions, answering and screening all incoming internal calls to handle caller’s inquiries whenever appropriate and possible.
  • We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent.

Matching Summary

Ensures a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to meet the request at hand.

Skills & Requirements

Must-have

  • Greet and direct visitors with enthusiasm
  • Provide positive first impression
  • Manage visitor logs and records
  • Maintain reception area neat and orderly
  • Communicate warmly, clearly and effectively
  • Answer and screen incoming calls

Nice-to-have

  • Establish strong rapport with clients
  • Offer snack or beverage experience
  • Positive attitude and customer service
  • Flexible to accommodate irregular hours

Key Requirements

  • Minimum 2 years reception experience
  • Minimum 2 years hospitality experience
  • Minimum 2 years vendor coordination experience
  • 2 years face-to-face customer interaction
  • Pleasant phone voice
  • Excellent verbal and written communication skills
  • Organization and attention to detail
  • Proficiency in Outlook, Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter