Manager - It Product Management

NY STATE ELECTRIC & GAS CORP

Binghamton, NY, US
Base: $128,830 to $160,000; bonus/equity: generous...
It product management
Customer services solutions
Stakeholder engagement
The Manager - IT Product Management role is responsible bridging between the operating company business stakeholders and IT technical teams ensuring that IT services are aligned with the operating company organization goals

Job Summary

  • The Manager - IT Product Management role is responsible bridging between the operating company business stakeholders and IT technical teams ensuring that IT services are aligned with the operating company organization goals.
  • This role will act as a primary IT point-of-contact to the operating company and will be responsible for collaborating and coordinating with project managers, business stakeholders, IT technical teams to ensure timely delivery of services.
  • Competitive benefits and growth opportunities, generous performance-based bonuses, 12% 401(k) match, comprehensive health, dental, and vision insurance, tuition reimbursement, and professional development are offered.

Matching Summary

The Manager - IT Product Management role is responsible bridging between the operating company business stakeholders and IT technical teams ensuring that IT services are aligned with the operating company organization goals.

Salary

Base: $128,830 to $160,000; Bonus/Equity: Generous performance-based bonuses; Benefits: Competitive benefits

Skills & Requirements

Must-have

  • IT Product Management
  • Customer Services Solutions
  • Stakeholder Engagement
  • Business Needs Analysis
  • Regulatory Requirements Understanding
  • CIS/CRM Systems Knowledge

Nice-to-have

  • Inspire and Motivate Teams
  • Continuous Improvement Efforts
  • User Feedback Monitoring
  • Leadership and Management Skills

Key Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum of 8 years of relevant experience
  • Prior leadership and management skills
  • Experience managing end user or customer services functions
  • Experience with stakeholder engagement and managing competing priorities

Work Rights

Not specified

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